Assistant Director, Asset Management (EL1)
Aged Care Quality & Safety Commission — Nov 2023 to Present
I lead the Commission’s digital asset and commercial contract functions, overseeing the lifecycle, governance, and strategic management of technology assets across the organisation. My role focuses on building capability, strengthening vendor relationships, improving data quality, and ensuring digital investments deliver measurable value.
Key Achievements
Designed and implemented a strategic asset and contract management framework that improved governance, accountability, and visibility across the digital group.
Built a high‑performing team, securing additional resources, uplifting capability, and establishing a sustainable structure that supports growth, wellbeing, and professional development.
Introduced enhanced reporting and KPI frameworks, enabling clearer oversight of asset performance, contract milestones, and vendor delivery.
Improved the capture, storage, and governance of asset data, increasing accuracy and enabling better decision‑making across ICT operations.
Strengthened relationships with internal stakeholders and external vendors, leading to improved service delivery, clearer expectations, and more effective commercial negotiations.
Led negotiations and provided strategic direction across a wide range of simple and complex digital contracts, ensuring alignment with organisational priorities and risk settings.
Scope of Responsibility
Digital asset lifecycle management
Contract governance and vendor performance
Team leadership, coaching, and capability uplift
Strategic planning and operational oversight
Data quality, reporting, and KPI development
Stakeholder engagement across ICT and business areas
Leadership Impact
This role has deepened my capability in strategic planning, commercial negotiation, and people leadership. I have built a team culture centred on accountability, growth, and service excellence, while ensuring the Commission’s digital assets and contracts are managed with rigour, transparency, and long‑term sustainability.